Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last Updated: March 15, 2025

Introduction

At aurispherentia, we believe transparency builds trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website at aurispherentia.sbs, use our services, or interact with us. We're committed to protecting your privacy and ensuring you understand exactly what happens to your data.

This policy applies to all information collected through our website, mobile applications, email communications, and any other services we provide. By using our services, you agree to the practices described in this policy. If you don't agree with our practices, please don't use our services.

Information We Collect

We collect information in several ways to provide you with better services and personalized experiences. The types of information we collect include:

Personal Information You Provide

  • Contact information including name, email address, phone number, and mailing address
  • Account credentials such as username and password
  • Financial information including billing addresses and payment method details
  • Professional information such as job title, company name, and industry
  • Communication preferences and marketing consent
Data Type Collection Method Purpose
Technical Data Automatically collected Website optimization and security
Usage Data Analytics tools Service improvement and personalization
Communication Data Direct interaction Customer support and service delivery

We also collect information automatically when you use our services, including IP addresses, browser types, device information, pages visited, time spent on pages, and referring websites. This technical information helps us understand how our services are used and improve user experience.

How We Use Your Information

We use the information we collect for various legitimate business purposes that benefit both you and our organization. Our primary uses include providing and improving our services, personalizing your experience, and maintaining security.

  • Providing and maintaining our services, including processing transactions and delivering requested information
  • Personalizing your experience and customizing content based on your preferences and behavior
  • Communicating with you about services, updates, promotions, and important notices
  • Analyzing usage patterns to improve our services and develop new features
  • Ensuring security and preventing fraud, abuse, or unauthorized access
  • Complying with legal obligations and enforcing our terms of service
  • Conducting research and analytics to better understand our users and market trends

We may also use your information to send you marketing communications about products and services that might interest you. You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Your Privacy Rights

You have important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them. Depending on your location, you may have additional rights under local privacy laws.

A

Access Your Data

Request a copy of the personal information we have about you, including how we obtained it and how we use it.

C

Correct Information

Update or correct inaccurate personal information we have on file about you.

D

Delete Your Data

Request deletion of your personal information, subject to certain legal and business requirements.

P

Portability

Receive your personal information in a structured, commonly used format for transfer to another service.

O

Opt-Out

Withdraw consent for marketing communications or certain data processing activities.

R

Restrict Processing

Limit how we process your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days. Some requests may require identity verification to protect your privacy and security.

Data Security & Protection

We take data security seriously and implement multiple layers of protection to safeguard your personal information. Our security measures include technical, administrative, and physical safeguards designed to protect against unauthorized access, disclosure, alteration, or destruction.

Security Measures We Implement

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements for all systems
  • Employee training on data protection and privacy best practices
  • Incident response procedures for potential security breaches
  • Regular backup and recovery procedures to prevent data loss

While we strive to protect your personal information, no security system is completely foolproof. We cannot guarantee absolute security, but we're committed to maintaining reasonable security measures and will notify you promptly if we discover any security incidents that might affect your personal information.

Data Sharing & Third Parties

We don't sell your personal information to third parties. However, we may share your information in certain limited circumstances that are necessary for business operations or required by law. We only work with trusted partners who agree to protect your information according to our standards.

  • Service providers who help us operate our business, such as hosting providers, payment processors, and analytics services
  • Professional advisors including lawyers, accountants, and consultants who need access to provide services
  • Law enforcement or regulatory authorities when required by law or to protect our rights
  • Business partners for joint marketing efforts or collaborative services, with your consent
  • Successors in interest in the event of a business merger, acquisition, or sale of assets

When we share information with third parties, we require them to maintain appropriate security measures and use your information only for the purposes we've authorized. We also limit the information shared to what's necessary for the specific purpose.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and how it's used.

Typical Retention Periods

  • Account information: Retained while your account is active plus 3 years after closure
  • Transaction records: Retained for 7 years for tax and accounting purposes
  • Marketing communications: Retained until you opt out or 2 years of inactivity
  • Website usage data: Typically retained for 2 years for analytics purposes
  • Customer support records: Retained for 5 years to improve service quality

When we no longer need your personal information, we securely delete or anonymize it. Some information may be retained in anonymized form for research and analytics purposes, but it cannot be used to identify you personally.

International Data Transfers

Our services may involve transferring your personal information to countries other than your own. We ensure that any international transfers comply with applicable privacy laws and provide adequate protection for your information.

When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized mechanisms to ensure your information remains protected according to the same standards you expect domestically.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

For significant changes that might affect your rights or how we handle your information, we'll provide additional notice through email or prominent website notifications. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

info@aurispherentia.sbs +1 (403) 678-6667 2460 Rue des Seigneurs E, Saint-Hyacinthe, QC J2R 1Z3, Canada